At Opulent Cares, we are committed to providing supportive and reliable healthcare facilitation services. These services include connecting patients with licensed healthcare providers via call, assisting with appointment scheduling, answering health-related queries, and providing general information about insurance coverage.

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Due to the nature of our services and the involvement of third-party providers:

• Consultation fees, scheduling support, or administrative services rendered through Opulent Cares are generally non-refundable once the service has been provided or the appointment confirmed.

• We do not issue refunds for missed appointments or last-minute cancellations, unless otherwise stated by the specific healthcare provider’s policy

• Some healthcare professionals or services may have their own refund or cancellation policies. We encourage all users to review those policies before booking and to contact the provider directly for such matters.

• If a user experiences a technical issue that prevents the completion of a paid service (e.g., call fails to connect), we will investigate the matter and may, at our sole discretion, issue a refund or offer a service credit.

• f you believe you were charged in error or would like to request a refund, please contact us.